Cookie Policy
Dr. Baraa Al Hafez Medical Center
What Are Cookies?
Cookies are small text files placed on your device when you visit www.bamedcenter.com. They help our website function efficiently, remember your preferences, and provide us with useful information about how our services are being used — so we can continuously improve your experience as a patient and visitor.
Who Places Cookies on Our Website?
Cookies on www.bamedcenter.com are placed either directly by Dr. Baraa Al Hafez Medical Center for the operation, security, and functionality of our website and patient portal, or by trusted third-party providers such as analytics and security platforms that we have integrated into our services. All third-party providers are contractually required to protect your data in accordance with UAE data protection standards.
Strictly Necessary Cookies
Strictly necessary cookies are essential for our website to function correctly and cannot be disabled. They manage your login session on the patient portal, enable the appointment booking system to operate, protect against security threats, and remember your cookie consent preferences. Without these cookies, core services such as booking an appointment or accessing the patient portal would not be possible.
Functional Cookies
Functional cookies allow our website to remember the choices you make and provide a more personalized experience. They remember your preferred language, your display preferences on the patient portal, and your preferred consultation type whether in-person or telemedicine. These cookies do not track your activity across other websites and are enabled by default but can be withdrawn at any time.
Analytics Cookies
Analytics cookies help us understand how visitors use www.bamedcenter.com by collecting anonymized information about which pages are visited most frequently, how users navigate the appointment booking journey, and where technical issues may occur. This information is used solely to improve our website structure, content, and overall patient experience. Analytics cookies never collect personally identifiable information and no health or medical data is collected through them.
Security Cookies
Security cookies are required to protect our website, patient portal, and telemedicine platform against malicious activity including fraud, bot attacks, and unauthorized access. These cookies are mandatory under our obligations pursuant to UAE Federal Decree-Law No. 34 of 2021 on Cybercrime and cannot be disabled.
Marketing Cookies
Marketing cookies are only activated with your explicit opt-in consent and are disabled by default. Where enabled, they deliver relevant health and wellness content based on general demographic and interest-based data. Dr. Baraa Al Hafez Medical Center strictly prohibits the use of marketing cookies to target individuals based on their health conditions, medical history, or any data collected during authenticated patient portal sessions.
Your Health Data is Always Protected
At Dr. Baraa Al Hafez Medical Center, your privacy and health data security are our highest priority. We never store, transmit, or process any patient health or medical data through cookies. Your health records, consultation notes, test results, prescriptions, and all other clinical information are stored exclusively in our secure, encrypted health record management system — completely separate from any cookies or browser storage technology.
Managing Your Cookie Preferences
You are always in full control of your cookie preferences. When you first visit www.bamedcenter.com a cookie consent banner will appear, giving you the option to accept all cookies, reject non-essential cookies, or customize your preferences individually through our Cookie Preference Centre. You can review and update your preferences at any time by clicking the Cookie Settings link in the footer of our website. Your consent choice is stored for 12 months after which we will ask for your confirmation again.
Your Rights Under UAE Law
Under UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection you have the right to withdraw your consent for non-essential cookies at any time, request access to information about data collected through cookies, request the deletion of personal data collected through cookies, and object to the processing of your data through analytics or marketing cookies. To exercise any of these rights please contact our Data Protection Officer or use the Cookie Preference Centre available on our website.
Legal Compliance
This Cookie Policy is fully prepared and maintained in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, Dubai Law No. 26 of 2021 on Personal Data Protection, the Telecommunications and Digital Government Regulatory Authority Consumer Protection Regulations, UAE Federal Decree-Law No. 34 of 2021 on Cybercrime, and UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions.
Policy Updates
We review and update this Cookie Policy at least every six months and whenever changes are made to the cookies used on www.bamedcenter.com. When material changes occur the Last Updated date will be revised, a notification will appear on our website, and registered patient portal users will be informed via email or in-app notification.
Contact Us
For any questions, concerns, or requests relating to this Cookie Policy or our use of cookies, please contact our Data Protection Officer at info@bamedcenter.com or visit us at Asas Tower, Office 101, Al Khan, Sharjah, UAE. You can also call us on +971 6 530 5981 Saturday through Thursday between 10:00 AM and 9:00 PM. We aim to respond to all requests within 30 days of receipt.